Online Therapy
Online therapy provides a gentle way to prioritize your mental health with ease and accessibility. From the comfort and privacy of your own home, you can engage in meaningful therapeutic work without the barriers of travel or time. This flexibility allows clinical support to fit naturally into your life, ensuring continuity of care and a consistent emotional space during life’s transitions, all through a secure and simple-to-use platform.
How It Works
Sessions take place through a secure video platform that is integrated into the practice system and complies with PHIPA privacy standards. It offers a simple, user-friendly experience without the need for downloads or account setup. Prior to your appointment, a secure link will be sent by email, allowing you to join directly through JaneApp with one click.
Preparing for Your Online Session
A stable internet connection helps ensure your online therapy sessions are smooth and uninterrupted. For the best experience, it can be helpful to reduce other internet use during your session when possible, such as pausing downloads or streaming and asking others on your network to do the same. Closing extra browser tabs can also support a stronger connection. If you’re able to, sitting closer to your Wi-Fi router may help improve signal strength.
Choose a private, quiet space where you feel comfortable speaking openly. Minimizing interruptions can help you stay present and supported throughout your session.
Lighting should be directed toward the front of you to ensure your face is clearly visible. It is best to avoid sitting with a bright window or strong light source behind you. Position your camera at eye level so your face remains fully in view on the screen.
If possible, connect Bluetooth earbuds or a wired headset. This helps improve audio clarity, reduces echo caused by sound looping through speakers, and also supports greater privacy during your session.
Position your camera in a way that feels comfortable and allows you to sit in a relaxed, supported posture. Ensure your device is fully charged or plugged into a power source for the duration of the session. Having water and tissues nearby may also help support your comfort. It can be helpful to log in a few minutes early to settle in, check your connection, and give yourself a moment to arrive before the session begins.
